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About Us

Shared Health, Inc., a subsidiary of BlueCross BlueShield of Tennessee, was formed in 2014 with a mission to help managed care organizations offer specialized Medicare, Medicaid and Long-Term Services and Supports (LTSS) programs to their members. We’re passionate about making sure people have access to the right care at the right time – no matter their circumstances. So our focus is to share our knowledge with health plans across the nation, to help them provide a higher level of care to their communities.

As a combined team, we offer more than 20 years of experience working with managed care organizations, and state and federal government agencies. We’re eager to share our experience to help you build programs that support your business needs.

Our Team

John Cole, Chief Executive Officer John Cole

Chief Executive Officer

John Cole is a health care industry veteran with more than 25 years of experience in managed care and health care financing. He has successfully implemented complex projects in managed care organizations, state governments and private health systems. He is also a leader in the field of start-up managed care organizations, with success implementing vast health care information systems, overseeing financial operations and facilitating provider-network development.

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John Cole, Chief Executive Officer John Cole

Chief Executive Officer

John Cole is a health care industry veteran with more than 25 years of experience in managed care and health care financing. He has successfully implemented complex projects in managed care organizations, state governments and private health systems. He is also a leader in the field of start-up managed care organizations, with success implementing vast health care information systems, overseeing financial operations and facilitating provider-network development.

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Rob Summitt, CDO Rob Summitt

Chief Development Officer

Rob Summitt has more than 20 years of experience in the health care industry, with a focus on LTSS programs and the Medicare/Medicaid dual-eligible population. His experience includes managed care, state government and provider operations. Before joining Shared Health, Rob held executive roles in managed care and led business expansion initiatives in multiple states. He has presented at multiple state and national health care association meetings and his work has been featured in several national health care publications.

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Rob Summitt, CDO Rob Summitt

Chief Development Officer

Rob Summitt has more than 20 years of experience in the health care industry, with a focus on LTSS programs and the Medicare/Medicaid dual-eligible population. His experience includes managed care, state government and provider operations. Before joining Shared Health, Rob held executive roles in managed care and led business expansion initiatives in multiple states. He has presented at multiple state and national health care association meetings and his work has been featured in several national health care publications.

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David Marckel, CIO David Marckel

Chief Information Officer

David Marckel is a veteran of the health care industry, with over 35 years of experience working with Blues plans in multiple states. He brings a wealth of knowledge to the organization, having led important initiatives in information technology architecture, engineering and support systems. His experience extends to multiple computing platforms, including their networking, end-user experience, business continuity and disaster recovery functions. When dealing with large projects for health plans, David connects the dots by developing their infrastructure and operational functions to support strategic planning and business alignment.

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David Marckel, CIO David Marckel

Chief Information Officer

David Marckel is a veteran of the health care industry, with over 35 years of experience working with Blues plans in multiple states. He brings a wealth of knowledge to the organization, having led important initiatives in information technology architecture, engineering and support systems. His experience extends to multiple computing platforms, including their networking, end-user experience, business continuity and disaster recovery functions. When dealing with large projects for health plans, David connects the dots by developing their infrastructure and operational functions to support strategic planning and business alignment.

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Brooke Boswell, COO Special Populations Brooke Boswell

COO Special Populations

Brooke Boswell has devoted the majority of her more than 18 years of experience in the health care industry to LTSS programs. Her experience encompasses both government and managed care programs, having worked with TennCare’s LTSS division and also on the implementation team for BlueCross BlueShield of Tennessee’s CHOICES program. Brooke joined Shared Health in 2014 to lead the Operational and Support Center focusing on Special Populations.

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Brooke Boswell, COO Special Populations Brooke Boswell

COO Special Populations

Brooke Boswell has devoted the majority of her more than 18 years of experience in the health care industry to LTSS programs. Her experience encompasses both government and managed care programs, having worked with TennCare’s LTSS division and also on the implementation team for BlueCross BlueShield of Tennessee’s CHOICES program. Brooke joined Shared Health in 2014 to lead the Operational and Support Center focusing on Special Populations.

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Tracy Purcell, COO Medicaid Operations Tracy Purcell

COO Medicaid Operations

Tracy Purcell has more than 20 years of experience in the health care industry, with a focus on state Medicaid programs and implementations. Her experience includes a focus on eligibility, enrollment, member services and appeals. She has successfully managed numerous projects as part of her role as the Director of Member Services for the Division of TennCare (Tennessee Medicaid) including Medicaid reform, major budget initiatives and vendor implementations. With over 15 years at TennCare, Tracy has vast experience in almost all areas of Medicaid and CHIP programs.

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Tracy Purcell, COO Medicaid Operations Tracy Purcell

COO Medicaid Operations

Tracy Purcell has more than 20 years of experience in the health care industry, with a focus on state Medicaid programs and implementations. Her experience includes a focus on eligibility, enrollment, member services and appeals. She has successfully managed numerous projects as part of her role as the Director of Member Services for the Division of TennCare (Tennessee Medicaid) including Medicaid reform, major budget initiatives and vendor implementations. With over 15 years at TennCare, Tracy has vast experience in almost all areas of Medicaid and CHIP programs.

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Ben Moran, CAO Ben Moran

Chief Administrative Officer

Over his 23-year career, Ben Moran has been a leader in the health care finance industry. His accomplishments span the public and private sectors, with roles in finance, strategy, consulting, human resources and metrics/analytics. Before moving to Tennessee, he served as Chief of Staff to the CFO/Chief Actuary of a large Blues plan. He’s served as a government employee in the federal, state and local sectors and has worked with a wide range of health plans, including government, commercial group, and individual retail lines. He has worked in the federal, state and local government sector and has worked with a wide range of health plans, including government, commercial group, and individual retail lines.

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Ben Moran, CAO Ben Moran

Chief Administrative Officer

Over his 23-year career, Ben Moran has been a leader in the health care finance industry. His accomplishments span the public and private sectors, with roles in finance, strategy, consulting, human resources and metrics/analytics. Before moving to Tennessee, he served as Chief of Staff to the CFO/Chief Actuary of a large Blues plan. He’s served as a government employee in the federal, state and local sectors and has worked with a wide range of health plans, including government, commercial group, and individual retail lines. He has worked in the federal, state and local government sector and has worked with a wide range of health plans, including government, commercial group, and individual retail lines.

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