The provisions of our privacy policy must be followed. By submitting an e-mail, you also agree to have read and accept our user agreement for the site. We will respond by e-mail to inquiries within two business days. Please be aware that information you provide to us via email is NOT secure.

 

Because e-mail via the Internet is not secure, you may want to request that a written response be sent to you via the United States Postal Service in lieu of an e-mail response, if personal or sensitive information is to be transmitted. We will respond to requests for written responses within 7 business days.

 

Please do not include any health or claim-related information in your e-mail correspondence. This includes Medicare numbers, Social Security numbers, personal medical information, or other confidential items. If you have a question about a specific claim, please call or write to our office.

 

If we are unable to determine the source of any e-mail, we will send a return message requesting identification of the sender. Please note that we cannot accept attachments with e-mail correspondence.