Best Practice Network

A healthy future starts today

As a part of the Best Practice Network, we'd like to thank you for everything you do to provide the best possible care for children in need. We're proud to have helped you by serving you up-to-date medical information. Because the way people use and share information is changing, Shared Health® is changing the way we help access health information.

Shared Health is providing a revised health information tool to health care professionals who serve children enrolled in TennCareSelect. From now on, Shared Health will only be available to use for children referred to you through the Department of Children's Services. The manner in which you use Shared Health has changed as well.

Here's how it works:

• TennCareSelect is notified of a new child. The Department of Children's Services sends a fax to notify TennCareSelect that a new child has entered state custody.
• TennCareSelect assigns a physician to see the child. Physicians are typically chosen based on location, Department of Children's Services and/or resource parent preference, and participation in the Best Practice Network.
• TennCareSelect alerts Shared Health of a new child. TennCareSelect sends basic information about the child to Shared Health so that Shared Health can find and compile all other available health care information.
• Shared Health compiles patient information. Shared Health organizes the child's patient information and medical history, preparing it for the assigned Primary Care Provider.
• The Primary Care Provider receives the child's health record. Shared Health sends a secure, encrypted email containing the child's health record to the Primary Care Provider. Updated reports are available upon request.